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Production, Shipping, & Return Policy

***MADE TO ORDER***

Each item in our shop is made to order and many are handmade. If for any reason your order is time sensitive please reach out to us FIRST before placing your order to make sure I can accommodate your request. (weekends and holidays are NOT factored into processing/production times.)

***PRODUCTION, SHIPPING & TRACKING***

Production takes 5-7 business days. This DOES NOT include shipping time (which can take up to 7 business days.) Once the item has been handed off to USPS we no longer have any control of the item and the respective shipping company is now responsible for your item. A tracking number will be provided for all items. In some cases, it may take several days for the tracking to show an update. We have no control over this process, again if you order is TIME SENSITIVE please reach out to us FIRST!

Please take into consideration that due to COVID-19 shipments on orders placed maybe delayed. We do not have control over shipping delays but you will receive your order.

***RETURNS & EXCHANGES***

Unfortunately, since all items are made to order we cannot accept any returns or exchanges or issue any refunds on any of our items unless it was an error on our part.

***CANCELLATIONS***

Since we strive to start production of items as soon as possible, cancellations are accepted within 24 hours of your placing your order.

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